Search found 63 matches

by jb_mantis
05 Nov 2008, 13:36
Forum: General Discussion
Topic: Best Practice: Determining Active / In Progress Issues
Replies: 4
Views: 4245

Re: Best Practice: Determining Active / In Progress Issues

For now, I was able to set the "view_issues_page_columns" configuration option to show the "resolution" field for all users, so at least if an issue's resolution is set to suspended it can be seen when viewing issues. I still wish there was a visual-aid option to indicate suspend...
by jb_mantis
05 Nov 2008, 13:29
Forum: General Discussion
Topic: bug visibility
Replies: 3
Views: 2944

Re: bug visibility

Your question is pretty vague and you will have to read the documentation and explore the forum to be able to answer your needs or ask a more specific question. Also, your post should be in the Help forum, not the announcement forum. If the users are reporters, there is a "Limit reporter's acce...
by jb_mantis
27 Oct 2008, 15:32
Forum: Help
Topic: Possible to edit / update saved filters / stored queries?
Replies: 4
Views: 5363

Re: Possible to edit / update saved filters / stored queries?

Anybody? Even a "Sorry, you're SOL." response from a knowledgeable person would be appreciated.
An official response from a Mantis person such as vboctor would be really appreciated.
Thanks.
by jb_mantis
24 Oct 2008, 15:41
Forum: General Discussion
Topic: Best Practice: Determining Active / In Progress Issues
Replies: 4
Views: 4245

Re: Best Practice: Determining Active / In Progress Issues

No one else has setup their system to know which issues are being actively worked on, or has an opinion on how they would do it, and why? Well, I am leaning towards Method 2 (using the assigned status) anyways, but I am still curious. I would also like to know how you would setup Mantis so you know ...
by jb_mantis
24 Oct 2008, 13:02
Forum: Help
Topic: Which is the best version to be installed ?
Replies: 5
Views: 4926

Re: Which is the best version to be installed ?

Since 1.1.2 is latest stable release, I would go with that. According to issue [issue]9323[/issue], the browsing cache problem has been resolved. There were apparently two commits to the code for the fix for 1.1.2 and you should be able to easily implement them if they are not already included in wh...
by jb_mantis
24 Oct 2008, 12:46
Forum: Help
Topic: New users disabled by default
Replies: 1
Views: 1454

Re: New users disabled by default

See this forum topic:
viewtopic.php?f=3&t=6182
by jb_mantis
24 Oct 2008, 12:43
Forum: Help
Topic: Changed the severity values.. how to make some of them bold?
Replies: 4
Views: 3250

Re: Changed the severity values.. how to make some of them bold?

I think I found what you are looking for, though it will require a direct code change to implement. You are looking for the print_formatted_priority_string function in the mantis/core/print_api.php file. here is the code: # -------------------- # formats the priority given the status # shows the pri...
by jb_mantis
21 Oct 2008, 20:02
Forum: Help
Topic: Resolve only issues assigned to me
Replies: 1
Views: 1707

Re: Resolve only issues assigned to me

My experience is limited, but I do not think you can do this in a simple way, if at all. Here are my thoughts on this though. The variable for controlling who can view private issues is this one: $g_private_bug_threshold = DEVELOPER; This can be set on the "Manage Configuration - Workflow Thres...
by jb_mantis
20 Oct 2008, 13:33
Forum: Customizations
Topic: Filter : NOT relationship
Replies: 4
Views: 7829

Re: Filter : NOT relationship

I don't believe this is currently possible, but I think user deboutv is working on this for one of his addons.
See here: http://www.mantisbt.org/forums/viewtopic.php?f=3&t=6190
by jb_mantis
20 Oct 2008, 13:20
Forum: Help
Topic: email_set_category
Replies: 6
Views: 3923

Re: email_set_category

I believe this option is intended to create/modify an email header that will supposedly allow for Outlook to be setup to automatically categorize the email. Note this has nothing to do with the subject, but the category. This option is not customized in my install, so here it is from config_defaults...
by jb_mantis
17 Oct 2008, 18:15
Forum: Help
Topic: Changed the severity values.. how to make some of them bold?
Replies: 4
Views: 3250

Re: Changed the severity values.. how to make some of them bold?

I searched the config_defaults_inc.php file and found no variable to control this.
If you search hard enough, you can probably find the code where the logic is determining whether to bold it or not.
Instead of using 10 and 20, why not use 10 and 60 instead?
by jb_mantis
17 Oct 2008, 17:18
Forum: General Discussion
Topic: Relationships clarification
Replies: 3
Views: 3263

Re: Relationships clarification

My thoughts on duplicates are this. If issue Y is submitted and it is determined that it is a duplicate of issue X, I would: 1) Try and determine if there is any useful information in Y that is not in X. 1a) If so, try and integrate the new information from Y into X (through the additional informati...
by jb_mantis
17 Oct 2008, 16:38
Forum: General Discussion
Topic: Best Practice: Obtain Input / Approval from non-related user
Replies: 1
Views: 2191

Best Practice: Obtain Input / Approval from non-related user

I would like to know how those of you with Mantis installs handle the following situation. Reporter A submits an Issue. Manager B assigns the issue to Developer C. Developer C does some work and find out he needs something from person D (a user who currently has no relationship to the issue). How do...
by jb_mantis
17 Oct 2008, 15:10
Forum: Help
Topic: Search issues for multiple tags using AND, NOT, & wildcards?
Replies: 4
Views: 4738

Search issues for multiple tags using AND, NOT, & wildcards?

Is it possible to search issues for tags that are ANDed together instead of ORed? flag1 AND flag2 If doing ANDed searches is possible, can you do some AND and some OR in the same search? flag1 AND flag2 OR flag3 Can you search using a NOT operator on tags? flag1 AND NOT flag2 Can you search for part...