[RESOLVED] I have two problems with EmailReporting

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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Lisandro1987
Posts: 19
Joined: Oct 02, 2012 8:56 am

[RESOLVED] I have two problems with EmailReporting

Post by Lisandro1987 » Nov 02, 2012 1:52 pm

The plugin is excellent! Thanks so much for it!

1) I'm having a problem. When I reply the email I write the next:
I just want this text into the note
On 11/02/2012 03:27 PM, Tracker wrote:
>
> A NOTE has been added to this ticket.
> ======================================================================
> http://localhost.tracker/view.php?id=29
> ======================================================================
> Reported By: administrator
> Assigned To: administrator
> ======================================================================
...
...
...
...
...
But the note in the tracker is the next:
I just want this text into the note
On 11/02/2012 03:27 PM, Tracker wrote:
> A NOTE has been added to this ticket.
> All replies have been removed
What can I do to delete the last three lines?

2) I don't want the attached files of the email in the bug. How can I disable it?

Thanks so much!

PD: Sorry for my Spanglish
Last edited by Lisandro1987 on Nov 08, 2012 12:36 pm, edited 2 times in total.

Lisandro1987
Posts: 19
Joined: Oct 02, 2012 8:56 am

Re: I have two problems with EmailReporting

Post by Lisandro1987 » Nov 05, 2012 1:21 pm

I have resolved this :)

SL-Gundam
Posts: 527
Joined: Jul 06, 2011 9:17 am

Re: [RESOLVED] I have two problems with EmailReporting

Post by SL-Gundam » Nov 05, 2012 5:07 pm

2 is easily fixed using the configuration options.

But how did you fix 1? Did you modify some piece of code?

Lisandro1987
Posts: 19
Joined: Oct 02, 2012 8:56 am

Re: [RESOLVED] I have two problems with EmailReporting

Post by Lisandro1987 » Nov 08, 2012 12:38 pm

Yes, I resolved 2) using the configuration options. To resolve 1) I delete the field 'Use this text if replies have been removed from the email'

SL-Gundam
Posts: 527
Joined: Jul 06, 2011 9:17 am

Re: [RESOLVED] I have two problems with EmailReporting

Post by SL-Gundam » Nov 14, 2012 11:12 am

Ah yes if you empty that then it would replace it with nothing, but that would not remove the last three lines, only the last one.

So both were more or less fixed with the configuration options. Nice

asgharb
Posts: 12
Joined: Aug 15, 2018 1:26 am

Re: I have two problems with EmailReporting

Post by asgharb » Aug 26, 2018 1:40 am

Lisandro1987 wrote:
Nov 05, 2012 1:21 pm
I have resolved this :)
how??

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