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[RESOLVED] I have two problems with EmailReporting

Posted: Nov 02, 2012 1:52 pm
by Lisandro1987
The plugin is excellent! Thanks so much for it!

1) I'm having a problem. When I reply the email I write the next:
I just want this text into the note
On 11/02/2012 03:27 PM, Tracker wrote:
>
> A NOTE has been added to this ticket.
> ======================================================================
> http://localhost.tracker/view.php?id=29
> ======================================================================
> Reported By: administrator
> Assigned To: administrator
> ======================================================================
...
...
...
...
...
But the note in the tracker is the next:
I just want this text into the note
On 11/02/2012 03:27 PM, Tracker wrote:
> A NOTE has been added to this ticket.
> All replies have been removed
What can I do to delete the last three lines?

2) I don't want the attached files of the email in the bug. How can I disable it?

Thanks so much!

PD: Sorry for my Spanglish

Re: I have two problems with EmailReporting

Posted: Nov 05, 2012 1:21 pm
by Lisandro1987
I have resolved this :)

Re: [RESOLVED] I have two problems with EmailReporting

Posted: Nov 05, 2012 5:07 pm
by SL-Gundam
2 is easily fixed using the configuration options.

But how did you fix 1? Did you modify some piece of code?

Re: [RESOLVED] I have two problems with EmailReporting

Posted: Nov 08, 2012 12:38 pm
by Lisandro1987
Yes, I resolved 2) using the configuration options. To resolve 1) I delete the field 'Use this text if replies have been removed from the email'

Re: [RESOLVED] I have two problems with EmailReporting

Posted: Nov 14, 2012 11:12 am
by SL-Gundam
Ah yes if you empty that then it would replace it with nothing, but that would not remove the last three lines, only the last one.

So both were more or less fixed with the configuration options. Nice

Re: I have two problems with EmailReporting

Posted: Aug 26, 2018 1:40 am
by asgharb
Lisandro1987 wrote:
Nov 05, 2012 1:21 pm
I have resolved this :)
how??