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mail reporter resend mail to registered/unregistered users

Posted: Feb 03, 2019 10:57 am
by Rimantas
Hello
installed Email Reporting plugin this pluggin create Mail report user which create issue by email on unregistered users, this is ok very good.
But have question how this Mail report resend answer to unregistered user ???
Because then on issue which created by "Mail Reporter" in Description are mail which send issue xxx@yy.com??
How Resend mail (when issue Assign,Close) to unregistered users ?????

Re: mail reporter resend mail to unregistered users

Posted: Feb 03, 2019 11:18 am
by SL-Gundam
If the mail reporter is the reporter, MantisBT will not send notifications to the unregistered users

A user needs to have an account to receive notifications

Re: mail reporter resend mail to unregistered users

Posted: Feb 03, 2019 11:45 am
by Rimantas
But anyway im register user xxx@yyy.com how reporter and send email from him to MantisBT system email AND issue registered MAIL Reporter and in the descritption are this email xxx@yyy.com but then assign and close issue not resend back email ???

Re: mail reporter resend mail to registered/unregistered users

Posted: Feb 03, 2019 11:53 am
by Rimantas
Mantis BT Only Web Issue Tracking system ????
From Emails (registered/unregistered users) not receiving emails (assig,close,notes) if issue are correcting ??

Re: mail reporter resend mail to registered/unregistered users

Posted: Feb 03, 2019 12:25 pm
by SL-Gundam
The email address is only in the description because of this configuration option: http://www.mantisbt.org/wiki/doku.php/m ... _save_from
It's only for information.

The email address of the user needs to be the exact same as the email address from which he's sending the email
Set to "No": http://www.mantisbt.org/wiki/doku.php/m ... e_reporter
Set this to "Yes" if it still does not work: http://www.mantisbt.org/wiki/doku.php/m ... uto_signup

Re: mail reporter resend mail to registered/unregistered users

Posted: Feb 04, 2019 5:27 am
by Rimantas
Hello
question:
When automatically created user to mantis system from e-mails how automatically assign user to project reporter role ???? (project is private)
Thanks

Re: mail reporter resend mail to registered/unregistered users

Posted: Feb 04, 2019 12:11 pm
by SL-Gundam
That would be a manual action after the user has been created. The user by default gets global:
$g_report_bug_threshold
This is the access level required to open a bug. The default is REPORTER.
But maybe you shouldn't use it as a permanent solution but rather as a way to find out why it did not work as it should (see with which email address the user was created)