When new ticket is created using EmailReporting the Description field gets wrapped after 75 characters. Is there a way to avoid wrapping around? Example as below:
In Email the message body was:
Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google Creating Issue thru Google
In Mantis the issue get created with description as:
Creating Issue thru Google Creating Issue thru Google Creating Issue
thru Google Creating Issue thru Google Creating Issue thru Google
Creating Issue thru Google Creating Issue thru Google Creating Issue thru
Google Creating Issue thru Google
Description Gets Wrapped for ticket from Email Reporting
Moderators: Developer, Contributor
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- Posts: 1
- Joined: 12 Feb 2017, 15:59
Re: Description Gets Wrapped for ticket from Email Reporting
I would need a raw_msg to see what is causing this
I have me suspicions but need to make sure
You can make the raw_msg by activating debug mode in EmailReporting and letting EmailReporting process an email which causes this issue
I have me suspicions but need to make sure
You can make the raw_msg by activating debug mode in EmailReporting and letting EmailReporting process an email which causes this issue