Closing a bug is very slow - more than 2 minutes

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rajaselvam
Posts: 1
Joined: Jun 10, 2010 1:39 am

Closing a bug is very slow - more than 2 minutes

Post by rajaselvam »

Hi,
Closing a bug a bug is very slow. It took more time around 2 minutes. I have used Redhat Linux EL 5.0 operating system with Mantis 1.2.1.

atrol
Site Admin
Posts: 7738
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Closing a bug is very slow - more than 2 minutes

Post by atrol »

Just closing is slow? All other operations are fast?
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thraxisp
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Joined: Feb 13, 2005 10:38 pm
Location: Ottawa, Canada
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Re: Closing a bug is very slow - more than 2 minutes

Post by thraxisp »

Do you have emails to be generated on close? If so, it may be taking a long time to send these mails. (1.2 has a mechanism to queue the mails and send them in the background).
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Glenn Henshaw Logical Outcome Ltd.
Mantis developer and user w: http://www.logicaloutcome.ca

atrol
Site Admin
Posts: 7738
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Closing a bug is very slow - more than 2 minutes

Post by atrol »

To check whether this is caused by sending of email you can temporary set

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$g_enable_email_notification	= OFF;
in file config_inc.php
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worschtsupp
Posts: 17
Joined: Nov 07, 2009 12:42 pm
Location: Germany

Re: Closing a bug is very slow - more than 2 minutes

Post by worschtsupp »

Thanks atrol for the hint.
$g_enable_email_notification = OFF;
solved it for me, I had the same problem since mantis 1.1.8.
Because (now) I do not need email-notification it is ok for me.

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