Email is not sent from Mantis for tickets and updates

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sriram.n
Posts: 6
Joined: Apr 22, 2014 1:36 am

Email is not sent from Mantis for tickets and updates

Post by sriram.n » Apr 25, 2014 10:41 am

Hi all,

I see that all the email are cluttered into the mantis_email_table and i have clear it often,

I saw some 4000 emails sitting in that table i had cleared them but still i am unable to make the mantis send emails out.

I have ensured that all the options are ticked under account preferences and the email notification.

any help will be appreciated. Refer the version details below.

Note:- I am able to send email from the server manually running the mail -s command so its not MTA related or network issues. I have valid ports open in the security group.

MantisBT Version 1.2.15
Schema Version 183
mysql Distrib 5.5.32
PHP 5.4.19

Draco18s
Posts: 5
Joined: May 27, 2014 1:59 pm

Re: Email is not sent from Mantis for tickets and updates

Post by Draco18s » May 28, 2014 1:38 pm

Are you using

Code: Select all

$g_email_send_using_cronjob = ON;
?

If so, you need to set up a cronjob yourself to run send_email.php

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