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Email is not sent from Mantis for tickets and updates

Posted: 25 Apr 2014, 15:41
by sriram.n
Hi all,

I see that all the email are cluttered into the mantis_email_table and i have clear it often,

I saw some 4000 emails sitting in that table i had cleared them but still i am unable to make the mantis send emails out.

I have ensured that all the options are ticked under account preferences and the email notification.

any help will be appreciated. Refer the version details below.

Note:- I am able to send email from the server manually running the mail -s command so its not MTA related or network issues. I have valid ports open in the security group.

MantisBT Version 1.2.15
Schema Version 183
mysql Distrib 5.5.32
PHP 5.4.19

Re: Email is not sent from Mantis for tickets and updates

Posted: 28 May 2014, 18:38
by Draco18s
Are you using

Code: Select all

$g_email_send_using_cronjob = ON;
?

If so, you need to set up a cronjob yourself to run send_email.php