how to restrict change in status after the ticket is closed

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drp
Posts: 1
Joined: Jun 15, 2017 7:38 am

how to restrict change in status after the ticket is closed

Post by drp » Jun 15, 2017 7:42 am

Dear Team,
Can u plz specify a better method to restrict all users except Administrator to change the status of the Ticket raised once the ticket is closed?. I'm currently using the old version of mantis [Mantis 1.1.1].

atrol
Site Admin
Posts: 6982
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: how to restrict change in status after the ticket is clo

Post by atrol » Jun 16, 2017 1:18 am

Answer see https://www.mantisbt.org/bugs/view.php?id=23023
drp wrote:Mantis 1.1.1
Quite outdated, not sure if it works in this version
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