how to restrict change in status after the ticket is closed

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drp
Posts: 1
Joined: 15 Jun 2017, 12:38

how to restrict change in status after the ticket is closed

Post by drp »

Dear Team,
Can u plz specify a better method to restrict all users except Administrator to change the status of the Ticket raised once the ticket is closed?. I'm currently using the old version of mantis [Mantis 1.1.1].
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: how to restrict change in status after the ticket is clo

Post by atrol »

Answer see https://www.mantisbt.org/bugs/view.php?id=23023
drp wrote:Mantis 1.1.1
Quite outdated, not sure if it works in this version
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