Problems for send e-mail

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tiago_rocha
Posts: 4
Joined: Sep 04, 2017 2:02 pm

Problems for send e-mail

Post by tiago_rocha »

Hi all,

Can we help about the log bellow

2017-09-04 15:57 -03 MAIL email_api.php:1227 email_send_all() Server not responding for 5 seconds, aborting
2017-09-04 15:58 -03 MAIL email_api.php:1385 email_send() ERROR: Message could not be sent - SMTP Error: The following recipients failed: root@localhost: Unable to relay

2017-09-04 15:58 -03 MAIL email_api.php:1227 email_send_all() Server not responding for 5 seconds, aborting


My config.php is:

$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = '10.1.0.116';
$g_webmaster_email = 'mantis@bahiaspeccell.com';
$g_administrator_email = 'mantis@bahiaspeccell.com';
$g_from_name = 'Mantis Bug Tracker';
$g_from_email = 'mantis@bahiaspeccell.com';
$g_return_path_email = 'mantis@bahiaspeccell.com';
$g_email_receive_own = OFF;
$g_email_send_using_cronjob = OFF;
$g_enable_email_notification = ON;


The relay for ip address server is allowed in microsoft exchange.

Thanks

atrol
Site Admin
Posts: 7818
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Problems for send e-mail

Post by atrol »

You should change your email address root@localhost in "My Account" settings.
Please use Search before posting and read the Manual

tiago_rocha
Posts: 4
Joined: Sep 04, 2017 2:02 pm

Re: Problems for send e-mail

Post by tiago_rocha »

I did this in frist momento when i created the account.

tiago_rocha
Posts: 4
Joined: Sep 04, 2017 2:02 pm

Re: Problems for send e-mail

Post by tiago_rocha »

Help me!!!

atrol
Site Admin
Posts: 7818
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Problems for send e-mail

Post by atrol »

Please use Search before posting and read the Manual

Ancy
Posts: 46
Joined: Jun 30, 2017 6:10 am

Re: Problems for send e-mail

Post by Ancy »

belowis mine configuration, you can check with this maybe.
# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_SMTP; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host = 'email.hahaha.com'; # used with PHPMAILER_METHOD_SMTP
$g_smtp_username = ''; # used with PHPMAILER_METHOD_SMTP
$g_smtp_password = ''; # used with PHPMAILER_METHOD_SMTP
$g_webmaster_email = 'A.Thekkanath@hahaha.com';
$g_from_email = 'mantis@hahhaha.com'; # the "From: " field in emails
$g_return_path_email = 'A.Thekkanath@hahhaha.com; # the return address for bounced mail

$g_email_send_using_cronjob = OFF;
$g_enable_email_notification = ON;
$g_notify_new_user_created_threshold_min = ON;
$g_smtp_connection_mode = '';

fiosbor
Posts: 1
Joined: Sep 26, 2017 12:46 am

Re: Problems for send e-mail

Post by fiosbor »

I learn all about sizegenetics from sizegenetics

atrol
Site Admin
Posts: 7818
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Problems for send e-mail

Post by atrol »

fiosbor wrote: This link not working ?
What exactly does not work?
Please use Search before posting and read the Manual

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