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Automatic closing of resolved tickets
Posted: 22 Feb 2018, 14:29
by ilclaudio
Hi,
is there a way to close the resolved tickets after a certain number of days from the solution?
Thank you very much
Claudio
Re: Automatic closing of resolved tickets
Posted: 14 Sep 2018, 06:17
by marco.wobben
Re: Automatic closing of resolved tickets
Posted: 14 Sep 2018, 08:20
by ilclaudio
Thank you, I'll try it.
cld
Re: Automatic closing of resolved tickets
Posted: 18 Nov 2018, 07:07
by Rohit Shawn
Been facing the same issue recently. Tried Marco Wobben's link and it worked. Thanks!
Re: Automatic closing of resolved tickets
Posted: 28 Dec 2018, 07:24
by murrtex
Trigger close doesnt work on 2.18.0 version.
How did you make it? can you explain it please?
I need trigger close
Re: Automatic closing of resolved tickets
Posted: 02 Jan 2019, 11:15
by cas
The plugin is not yet compatible with version 2.x of mantis.
In triggerclose.php you would find a statement about the minimum version which is currently set to 1.2.0
You can try to change this to 2.18.1 and then it might work if the code uses is still compliant
Re: Automatic closing of resolved tickets
Posted: 09 Feb 2019, 16:14
by murrtex