Page 1 of 1

Automatic closing of resolved tickets

Posted: Feb 22, 2018 9:29 am
by ilclaudio
Hi,
is there a way to close the resolved tickets after a certain number of days from the solution?

Thank you very much

Claudio

Re: Automatic closing of resolved tickets

Posted: Sep 14, 2018 1:17 am
by marco.wobben
I'm investigating that too. Found this:
https://github.com/mantisbt-plugins/TriggerClose

Re: Automatic closing of resolved tickets

Posted: Sep 14, 2018 3:20 am
by ilclaudio
Thank you, I'll try it.

cld

Re: Automatic closing of resolved tickets

Posted: Nov 18, 2018 2:07 am
by Rohit Shawn
Been facing the same issue recently. Tried Marco Wobben's link and it worked. Thanks!

Re: Automatic closing of resolved tickets

Posted: Dec 28, 2018 2:24 am
by murrtex
Trigger close doesnt work on 2.18.0 version.

How did you make it? can you explain it please?
I need trigger close

Re: Automatic closing of resolved tickets

Posted: Jan 02, 2019 6:15 am
by cas
The plugin is not yet compatible with version 2.x of mantis.
In triggerclose.php you would find a statement about the minimum version which is currently set to 1.2.0
You can try to change this to 2.18.1 and then it might work if the code uses is still compliant :D

Re: Automatic closing of resolved tickets

Posted: Feb 09, 2019 11:14 am
by murrtex
Thank you cas,
I found this, it's working on 2.x.
https://github.com/fmancardi/mantis-tri ... isbt_2.x.y