Hi all,
Anyone has an idea whether it is possible to create some simple html code or code by which an user would use or click and fill in a couple of things and upon submission, it can auto create a Mantis ticket? This would be for simple and reoccurring requests in an organization.
For example, user needs a password reset. That type of request has a set of known values such as project type, category type, and workflow assignment. Would it be possible to put the code behind a button on a webpage or simple html form that user fills in and submit and it will auto create the ticket in Mantis?
Auto Create Simple Ticket?
Moderators: Developer, Contributor
Re: Auto Create Simple Ticket?
My first thought would be to have those simple requests in HTML pages or some other UI that you create, and submit requests to a back-end. From there you have options, like creating emails for processing by the EmailReporting plugin, or making an API call via REST or SOAP.
- Info about API: https://www.mantisbt.org/docs/master/en ... config.api
- Variety of API-related solutions: https://www.google.com/search?q=mantisbt+rest+api
- EmailReporting info and link to code: https://www.mantisbt.org/wiki/doku.php/ ... lreporting
- EmailReporting forum: viewforum.php?f=13
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