email notifications not getting through

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Simnix
Posts: 1
Joined: Jun 21, 2018 7:40 am

email notifications not getting through

Post by Simnix » Jun 21, 2018 8:01 am

Hi,

I have just installed MantisBT 2.9.0-0074 on my Synology NAS server DS213+. I have created two users but, cannot login as passwords are unknown :(, none of the email notifications are getting through. Do I have to enter an email server address anywhere in order to send notifications to users?

Why can't the administrator manually reset the password for a user and then force the user to change it on login?

Regards
Simnix

atrol
Site Admin
Posts: 7681
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: email notifications not getting through

Post by atrol » Jun 21, 2018 10:07 am

Simnix wrote:
Jun 21, 2018 8:01 am
I have just installed MantisBT 2.9.0-0074
Quite outdated, I recommend to install latest 2.15.0
Simnix wrote:
Jun 21, 2018 8:01 am
none of the email notifications are getting through. Do I have to enter an email server address anywhere in order to send notifications to users?
Depends on your PHP configuration, configuration of the operating system and Mantis configuration https://www.mantisbt.org/docs/master/en ... nfig.email
Simnix wrote:
Jun 21, 2018 8:01 am
Why can't the administrator manually reset the password for a user and then force the user to change it on login?
He can, but Mantis must be able to send e-mail for that.

You could disable e-mail notifications.
After that, you can create users with an empty password.
https://www.mantisbt.org/docs/master/en ... ser.create

As an administrator, there is a button to impersonate other users, where you could set a temporary password.
Please use Search before posting and read the Manual

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