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Unable to login with username(administrator) & Password(root)

Posted: Jul 13, 2018 2:06 am
by vaishalipatil
showing Warning: "admin" directory should be removed, or access to it restricted.

Re: Unable to login with username(administrator) & Password(root)

Posted: Jul 13, 2018 2:25 am
by atrol
The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

You should provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?

Re: Unable to login with username(administrator) & Password(root)

Posted: Jul 13, 2018 2:36 am
by vaishalipatil
mantisbt--------------------------2.13.1
Changes in (Apache httpd.conf) ---ServerName localhost:8086 & Listen 8086

Re: Unable to login with username(administrator) & Password(root)

Posted: Jul 13, 2018 2:53 am
by atrol
Is this a fresh install of 2.13.1?
If yes, why didn't you use latest 2.15.0?
If no, did you install 2.13.1 or was it installed by another person?

Re: Unable to login with username(administrator) & Password(root)

Posted: Jul 13, 2018 3:27 am
by vaishalipatil
freshly i installed now mantisbt 2.15.0
after installation i went to localhost/mantisbt then click on Install/Upgrade Database..
I was trying with administrator as user and root as password but i was unable to login, was showing below


"Your account may be disabled or blocked or the username/password you entered is incorrect"

Re: Unable to login with username(administrator) & Password(root)

Posted: Jul 13, 2018 4:57 am
by atrol
vaishalipatil wrote:
Jul 13, 2018 3:27 am
after installation
After which installation? What did you install before running the installation script?