Mantis is slow

General discussion of Mantis.

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cas
Posts: 548
Joined: Mar 11, 2006 11:08 am
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Re: Mantis is slow

Post by cas » Sep 27, 2018 1:20 am

How often did you schedule the task scheduler? Try to set it every hour to find out if mantis gets slow @ the moments that the background job is active.

shanthini
Posts: 25
Joined: Apr 10, 2010 7:01 am

Re: Mantis is slow

Post by shanthini » Sep 27, 2018 11:39 pm

Actually we would like to send mails as soon as the issue is posted to make the developer to check on that. So we have configured 5 minutes once. Is there a possibility to do the fix without making the scheduler to run like one hour once.

Thanks

atrol
Site Admin
Posts: 7652
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Mantis is slow

Post by atrol » Sep 28, 2018 2:55 am

@shanthini did you try this?
cas wrote:
Sep 27, 2018 1:20 am
Try to set it every hour to find out if mantis gets slow @ the moments that the background job is active.
We can't find out the root cause if you don't tell the result.
Please use Search before posting and read the Manual

shanthini
Posts: 25
Joined: Apr 10, 2010 7:01 am

Re: Mantis is slow

Post by shanthini » Sep 28, 2018 3:21 am

But if we set $g_enable_email_notification = OFF, there is no issues. The application is loading fine. So we expect that mail sending is causig delay
Thanks

atrol
Site Admin
Posts: 7652
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Mantis is slow

Post by atrol » Sep 28, 2018 3:36 am

You can't expect to get support if you don't answer the questions.
Please use Search before posting and read the Manual

shanthini
Posts: 25
Joined: Apr 10, 2010 7:01 am

Re: Mantis is slow

Post by shanthini » Sep 28, 2018 4:27 am

Ok, will set the scheduler one hour once, monior the results and get back. Thanks

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