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Re: Mantis is slow

Posted: Sep 27, 2018 1:20 am
by cas
How often did you schedule the task scheduler? Try to set it every hour to find out if mantis gets slow @ the moments that the background job is active.

Re: Mantis is slow

Posted: Sep 27, 2018 11:39 pm
by shanthini
Actually we would like to send mails as soon as the issue is posted to make the developer to check on that. So we have configured 5 minutes once. Is there a possibility to do the fix without making the scheduler to run like one hour once.

Thanks

Re: Mantis is slow

Posted: Sep 28, 2018 2:55 am
by atrol
@shanthini did you try this?
cas wrote:
Sep 27, 2018 1:20 am
Try to set it every hour to find out if mantis gets slow @ the moments that the background job is active.
We can't find out the root cause if you don't tell the result.

Re: Mantis is slow

Posted: Sep 28, 2018 3:21 am
by shanthini
But if we set $g_enable_email_notification = OFF, there is no issues. The application is loading fine. So we expect that mail sending is causig delay
Thanks

Re: Mantis is slow

Posted: Sep 28, 2018 3:36 am
by atrol
You can't expect to get support if you don't answer the questions.

Re: Mantis is slow

Posted: Sep 28, 2018 4:27 am
by shanthini
Ok, will set the scheduler one hour once, monior the results and get back. Thanks