The reporter doesnt get an e-mail when I replied to him with a note

[ayca1903]

The reporter doesnt get an e-mail when I replied to him with a note or change the status of the issue. How can I change this function? For the users all of the e-mail notifications are in use except for last 2 notification. I asked a question in the note for the reporter and changed the status, but the reporter didnt get any emails so he dont know he should answer to the issue.

[atrol]

You can enable email tracing to see what happens
Temporary add the following lines to config_inc.php and adjust to your needs

Code: Select all

$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT;
$g_log_destination = 'file:/tmp/mantisbt.log';

For more details see https://www.mantisbt.org/docs/master/en ... ig.logging

[ayca1903]

I don't get an email If I am a reporter. So I know, All of the users dont get an email in this situation. We need email notification for reporters, Is there a parameter about that?

[atrol]

We need email notification for reporters

This is the default behavior after a fresh install of Mantis.
You changed those settings.
Check config_inc.php and page Manage > Manage Configuration -> E-mail Notifications for any changes.