The system did not receive the forgotten password

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PaulineSinclair
Posts: 1
Joined: Mar 30, 2019 2:56 am

The system did not receive the forgotten password

Post by PaulineSinclair » May 13, 2019 9:48 pm

I am using PHP 7x but when the user clicks on the password I don't see the system responding to the information that forgot the user's password.

atrol
Site Admin
Posts: 7659
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: The system did not receive the forgotten password

Post by atrol » May 14, 2019 12:48 am

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?
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