How can I know this user can be forgotten forever

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SunnyMantis
Posts: 60
Joined: Jan 03, 2018 10:39 am
Location: Toronto, Canada

How can I know this user can be forgotten forever

Post by SunnyMantis » Jan 11, 2018 3:40 pm

we have had a lot of 'junk' since nobody took care of this older version mantis 1.1.7. in user list, we see so many, but perhaps nothing to do with these 'people', assuming users created for people.

is there a way to figure out who has nothing to do with mantis at all - no comment, no assignment, no ....... just only an ID created for this user ?

so I can clean up

atrol
Site Admin
Posts: 7173
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: How can I know this user can be forgotten forever

Post by atrol » Jan 12, 2018 3:09 am

There is a function "Prune Users" on page Manage > Manage Users.
This will work for users that are just some kind of spam users where the account was never activated.
Please use Search before posting and read the Manual

SunnyMantis
Posts: 60
Joined: Jan 03, 2018 10:39 am
Location: Toronto, Canada

Re: How can I know this user can be forgotten forever

Post by SunnyMantis » Jan 12, 2018 12:16 pm

Thank you, but your version must be higher than 1.1.7 , I cannot see anything you mentioned. :-(

SunnyMantis
Posts: 60
Joined: Jan 03, 2018 10:39 am
Location: Toronto, Canada

Re: How can I know this user can be forgotten forever

Post by SunnyMantis » Jan 12, 2018 1:14 pm

Thank you, but your version must be higher than 1.1.7 , I cannot see anything you mentioned. :-(
other hint ?

atrol
Site Admin
Posts: 7173
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: How can I know this user can be forgotten forever

Post by atrol » Jan 13, 2018 4:51 am

Maybe there is a link "Unused" on the page.
After clicking it, you might get the button "Prune Users"
Please use Search before posting and read the Manual

SunnyMantis
Posts: 60
Joined: Jan 03, 2018 10:39 am
Location: Toronto, Canada

Re: How can I know this user can be forgotten forever

Post by SunnyMantis » Jan 16, 2018 1:26 pm

date_created = last_visit and login_count =0 perhaps we have to go back to database query.

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