E-mails Notifications

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Rimantas
Posts: 8
Joined: Feb 03, 2019 10:45 am

E-mails Notifications

Post by Rimantas » Feb 07, 2019 5:41 pm

How set email notification that assigned issue got emails only manager (not receive reporter assigned issue emails)
and closed issue emails got only reporter (not receive manager closed issue emails) ???
Thanks

atrol
Site Admin
Posts: 7477
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: E-mails Notifications

Post by atrol » Feb 08, 2019 3:14 am

Notifications can be configured on page Manage > Manage Configuration > E-mail Notifications.
The UI should be clear.
If not, add a screenshot of your settings too see what you have set, and tell if there are any e-mail notifications missing or if there are users getting notifications that should not get them.

Be aware that users can also exclude notifications on their own My Account > Preferences page
Please use Search before posting and read the Manual

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