Mantis freezing

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Mattchaos
Posts: 2
Joined: 15 Sep 2010, 18:14

Mantis freezing

Post by Mattchaos »

Hi all

I recently installed Mantis for a project on a windows machine.
I installed first Wamp server 2.0i then Mantis 1.2.2
Installation worked fine and I migrated some data in.
Now my project is accessible on network and I'm discovering several problems that lead to the same behavior: mantis "freezes" in all instances, no link opens anymore and if I insist I obtain an Apache error ("File does not exist: C:/wamp/www/favicon.ico" then "client denied by server configuration: C:/wamp/apps/phpmyadmin3.2.0.1/, referer: http://server001"). I have to reboot Wamp on the web server in order to be able to access Mantis again. I tried to access to database during those "freeze" and I have no problem, I also can access another php project without any issue.
It happens when we do one of the following:
- accessing mantis (logged in or not) with more than two computer at the same time
- trying to change the password remotely (it works fine on the server itself) for any user
- logging out

Any idea ?

Thanks in advance
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mantis freezing

Post by atrol »

Mattchaos wrote:Wamp server 2.0i
Part of this is PHP 5.3.0, which is really a bad one.
Use the latest version of PHP 5.2.x (or at least 5.2.6) or a newer one of PHP 5.3.x (at least 5.3.2)
If there are still issues after up- or downgrading PHP, update also MantisBT to latest 1.2.3 because it makes is not much sense searching for bugs in older versions.
Please use Search before posting and read the Manual
istvanb
Posts: 226
Joined: 22 Aug 2010, 21:00

Re: Mantis freezing

Post by istvanb »

Hi!

Not sure about your problem, but I had something the same and this issue helped me: http://www.mantisbt.org/bugs/view.php?id=11535

(simply comment the CRYPT and give it a try again)

let us know,
i-
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mantis freezing

Post by atrol »

istvanb wrote: (simply comment the CRYPT and give it a try again)
Of course, this might help, but having a look at
http://www.php.net/ChangeLog-5.php#5.3.1 and
http://www.php.net/ChangeLog-5.php#5.3.2 and
http://www.php.net/ChangeLog-5.php#5.3.3
should be enough to believe me that using 5.3.0 is a waste of time
Please use Search before posting and read the Manual
istvanb
Posts: 226
Joined: 22 Aug 2010, 21:00

Re: Mantis freezing

Post by istvanb »

I dont argue with that at all, especially since I am not an expert. I just tried to give a quick fix if possible.
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mantis freezing

Post by atrol »

istvanb wrote:I just tried to give a quick fix if possible.
Thanks for this, I am happy to see users which are not only asking for help but also try to help others with their experience
Please use Search before posting and read the Manual
Mattchaos
Posts: 2
Joined: 15 Sep 2010, 18:14

Re: Mantis freezing

Post by Mattchaos »

Ok, problem solved thanks for your advices, one of my colleagues fixed the issue with the help of this bug http://www.mantisbt.org/bugs/view.php?id=11535.
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