How to add a note for an already closed/solved issue?

[mguske]

I need to add a note to an issue which is already solved.

Only a manager can do this, but not a tester. He always has to reopen the issue, but for the most circumstances, it should be possible to add some new information as a note.

Any ideas,

Thanks in advance,

~ Markus

[thraxisp]

You could raise the "$g_bug_readonly_threshold" to CLOSED. This would allow bugnotes, and the issue itself to be editted after it was resolved.

Could you add this as a feature request to the tracker at http://bugs.mantisbt.org/ ?

[schmaxelander]

Could you add this as a feature request to the tracker at http://bugs.mantisbt.org/ ?

Isn't this a feature Victor wants to put in the 1.0 release?

He wrote this in his blog:

Thresholds: Access level thresholds can now be set to an array of access levels, rather than just a threshold. For example, you can allow reporters, managers and administrators to add notes without allowing developers and managers.

So any need to adress this again?

~Alex

[thraxisp]

That feature is in CVS. I was thinking of separating the general "bug_is_readonly" feature from adding a bugnote to a "closed and locked" bug.

[vboctor]

We also have "$g_update_readonly_bug_threshold" which allows certain access levels to be able to update readonly issues. Updating includes the ability to add notes.

Regards,
Victor
MantisConnect
http://www.futureware.biz/mantisconnect