From: field in emails not consistent (v.1.2.8)
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From: field in emails not consistent (v.1.2.8)
When a change to an existing bug record triggers an email, the From: field shows the correct name. In our case it is Write Brothers - Beta Testing. However, when someone submits a new bug, the From: field shows Dprobeta, which is part of the email address from which the email is sent. Why the difference? Where does it pull the From: field for new bug submissions?
Re: From: field in emails not consistent (v.1.2.8)
I am not able to reproduce the issue with one project.
I had a look at the source code and at the moment I don't see any other option than setting §g_from_name which influences the behaviour.
If you set from_name in database configuration you can set it per project, that's why I asked if the issues are from same project.
I had a look at the source code and at the moment I don't see any other option than setting §g_from_name which influences the behaviour.
If you set from_name in database configuration you can set it per project, that's why I asked if the issues are from same project.
Re: From: field in emails not consistent (v.1.2.8)
Maybe I did that by accident. How would one set it per project compared to globally?atrol wrote:I am not able to reproduce the issue with one project.
I had a look at the source code and at the moment I don't see any other option than setting §g_from_name which influences the behaviour.
If you set from_name in database configuration you can set it per project, that's why I asked if the issues are from same project.
Re: From: field in emails not consistent (v.1.2.8)
You wrote, that the emails are from one project, so this can't cause the issue.KenTech wrote: Maybe I did that by accident. How would one set it per project compared to globally?
You can use "Manage" -> "Manage Configration" -> "Configuration Report" to display and set most of the available options per project
Configuration option: from_name
Type: String
Re: From: field in emails not consistent (v.1.2.8)
Here are examples of the two "From:" fields we get when emails are submitted. I was wrong at first, these are both new submissions, and I can't tell why we get some with one From: and some with another.