Is Mantis Right For Me?

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special_egg
Posts: 1
Joined: 14 Mar 2012, 15:19

Is Mantis Right For Me?

Post by special_egg »

Hello all,

We are a small Microsoft shop that needs a helpdesk ticket tracking system. I have been charged with finding one. My boss recommended that I look into MANTIS. We need to generate helpdesk tickets that keep track of all end-user and system poblems and what we did to resolve them. Is this what MANTIS is for?
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Is Mantis Right For Me?

Post by atrol »

special_egg wrote:Is this what MANTIS is for?
Yes
Please use Search before posting and read the Manual
istvanb
Posts: 226
Joined: 22 Aug 2010, 21:00

Re: Is Mantis Right For Me?

Post by istvanb »

Mantis will work you very well. To help with the start, here is an installation video (with crappy english): http://www.youtube.com/watch?v=qSoleZn5o18
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