Hello,
I want to copy some tickets of a project to another project. The function copy changes the original Reporter to the one who does the duplication.
I would like that it can keep the original Reporter of the ticket. Could you please adivse?
Many thanks in advance.
Keep the Reporter while copying the ticket
Moderators: Developer, Contributor
Re: Keep the Reporter while copying the ticket
This is not possible as it would generate wrong and confusing data.
It would look like in the history of the copied issues as if a user (the original reporer) had done something what he had not done in reality (created the copy).
You could
- ask the original reporter to copy the tickets
- use the "Impersonate User" functionality of the "Manage User" page to act as the user (not recommendd as you finally create the some wrong data that I described before)
It would look like in the history of the copied issues as if a user (the original reporer) had done something what he had not done in reality (created the copy).
You could
- ask the original reporter to copy the tickets
- use the "Impersonate User" functionality of the "Manage User" page to act as the user (not recommendd as you finally create the some wrong data that I described before)