Mantis Bug Tracker - Forums

Hi,

Although it LOOKS as though it is working, the link sends no email with instructions on how to reset password.

Any ideas?

Thanks,

OW

Hello?

Anybody?

Thanks,

Bass

You are using which version?
Did you check the general email functionality, is that working normally?
Did you verify the mantis_email_table if the entries can be found there?
Did you check the following settings:
$g_send_reset_password = ON;
$g_lost_password_feature = ON;
$g_max_lost_password_in_progress_count = 3;

Hi,

Thanks.

Mantis 2.14.0
Schema 209

How do I check that email functionality is working?

mantis_email_table does exist, but seems to be empty, as does mant_user_table??

Where do I check those settings?

Thanks,

Bass

The setting i listed are the default values to be found in config_defaults_inc.php. By the way this file should not be changed, changes should be listed in config\config_inc.php.
If your user table is empty the Lost password link has no function at all. I would at least expect an entry for Administrator.
I can only think your instalation is not complete, was this a fresh install? In that case, do mit again

Thank you very much.

Sorted.

Have I missed a step during installation? It seems to me that all of this stuff should be part of the setup process, no?

Anyway, thanks again. You've saved me a lot of time!

Best,

OW