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Can't login...any more

Posted: 26 Sep 2018, 14:06
by onyxweb
Hi,

I could login, nothing has changed, but now I'm getting

"Your account may be disabled or blocked or the username/password you entered is incorrect."

This is a problem, as this is the Admin account!

Help!

Re: Can't login...any more

Posted: 26 Sep 2018, 15:50
by atrol
Update the password of the administrator in mantis_user_table to 63a9f0ea7bb98050796b649e85481845 to reset it to root

Re: Can't login...any more

Posted: 17 Oct 2018, 09:27
by ShardulNayak
Sometimes I also get this type of issue :(
bestwashingmachine.in

Re: Can't login...any more

Posted: 27 Dec 2018, 17:36
by ngoyal
I am facing the same issue, please suggest how to access the mantis_user_table when the admin password is forgotten.

Re: Can't login...any more

Posted: 27 Dec 2018, 18:12
by atrol
You could use the mysql command line tool or phpMyAdmin to access the database.

Re: Can't login...any more

Posted: 27 Dec 2018, 20:26
by ngoyal
Thank you, accessing the database using phpMyAdmin was straightforward after sorting the login hiccups.