Report Showing Resolved By User

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stevenrlp
Posts: 3
Joined: Oct 28, 2018 4:21 pm

Report Showing Resolved By User

Post by stevenrlp » Oct 28, 2018 4:36 pm

Hi,

I have to build a SLA report for work and I need to somehow show by what user a bug was resolved by.
So I need to see the date submitted, the due date (automatically set based on a plugin I kind of made/altered), the resolved date (Last Update) and then i need to see the user it was closed by.

is it possible to do it with a simple edit here or there or do I have to go and do some crazy SQL report to join this and that to get what I need?

I can get all i need as default from the View Issues page apart from the Resolved by User so it would be super if i can just add a column there with this.

anyone got any ideas??

thanks for your help...

MantisBT Ver: 2.18.0

atrol
Site Admin
Posts: 7571
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Report Showing Resolved By User

Post by atrol » Oct 29, 2018 4:26 am

stevenrlp wrote:
Oct 28, 2018 4:36 pm
I can get all i need as default from the View Issues page apart from the Resolved by User
Is this the "Assigned To" user in your workflow? If so, goto page My Account > manage columns and add "handler_id" to the list of "View Issues Columns"
Please use Search before posting and read the Manual

stevenrlp
Posts: 3
Joined: Oct 28, 2018 4:21 pm

Re: Report Showing Resolved By User

Post by stevenrlp » Oct 29, 2018 5:08 am

Maybe that is the solution then, I guess that I could manage it via the Assigned to User field. Not the best solution but I guess that will work :)

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