APPlICATION ERROR #700 Project "" not found. After update to 2.18

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r10
Posts: 3
Joined: 28 Nov 2018, 12:43

APPlICATION ERROR #700 Project "" not found. After update to 2.18

Post by r10 »

Hi guys,

after the update to mantisbt 2.18 one of the projects cant be opened from the anonymous users or normal users except the administrators even that project is set to public. If I restore the database that I have used before the upgrade everything works correctly but this way I loose the posts/issues made after the upgrade.

Any idea on this ?
Thanks in advance
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: APPlICATION ERROR #700 Project "" not found. After update to 2.18

Post by atrol »

r10 wrote: 28 Nov 2018, 12:47 after the update to mantisbt 2.18
Which version was running before the update?
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r10
Posts: 3
Joined: 28 Nov 2018, 12:43

Re: APPlICATION ERROR #700 Project "" not found. After update to 2.18

Post by r10 »

atrol wrote: 28 Nov 2018, 12:58
r10 wrote: 28 Nov 2018, 12:47 after the update to mantisbt 2.18
Which version was running before the update?
The version before the update was 2.17.0
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: APPlICATION ERROR #700 Project "" not found. After update to 2.18

Post by atrol »

You wrote before
r10 wrote: 28 Nov 2018, 12:47 If I restore the database that I have used before the upgrade everything works correctly
Does it mean that using new Mantis 2.18.0 with old database works?

If so, this seams not to be an issue caused by latest Mantis 2.18.0 and also not caused by the upgrade itself, as the upgrade from 2.17.0 to 2.18.0 does not touch the database.
Please use Search before posting and read the Manual
r10
Posts: 3
Joined: 28 Nov 2018, 12:43

Re: APPlICATION ERROR #700 Project "" not found. After update to 2.18

Post by r10 »

atrol wrote: 28 Nov 2018, 14:37 You wrote before
r10 wrote: 28 Nov 2018, 12:47 If I restore the database that I have used before the upgrade everything works correctly
Does it mean that using new Mantis 2.18.0 with old database works?

If so, this seams not to be an issue caused by latest Mantis 2.18.0 and also not caused by the upgrade itself, as the upgrade from 2.17.0 to 2.18.0 does not touch the database.
Yes with the old database yes. Does exist the possibility that I can export the latest posts/issues from the actual database and import them do the old database which was working. Seems that I dont have any other solution. Anyway thank you for the response

PS : the weird thing is that to Administrator users doesnt give this error
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: APPlICATION ERROR #700 Project "" not found. After update to 2.18

Post by atrol »

There is a plugin that comes with Mantis standard to export/import issues, see Manage > Manage Plugins
I can't tell that much about this plugin, but dealing with problems caused by a wrong import might become harder than dealing with the "Project not found" problem.

Did you double check, that there is no difference in project settings between the old and new database?
I would compare "mantis_project_table" as a first step.

Maybe there is also a caching problem, so before you start with any other action I would restart the web server, database and clear browser cache and cookies.
Not sure, maybe you are using some kind of (reverse-)proxie.
Please use Search before posting and read the Manual
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