INTERNAL ERROR

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mego
Posts: 3
Joined: Dec 03, 2018 9:21 am

INTERNAL ERROR

Post by mego » Dec 03, 2018 9:27 am

WHEN I'M INSTALLING MANTIS I'M ENTERING DATABASE DETAILS IT'S COMING THIS ERROR :
INTERNAL APPLICATION ERROR

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I NEED YOUR HELP PLEASE

atrol
Site Admin
Posts: 7527
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: INTERNAL ERROR

Post by atrol » Dec 03, 2018 9:50 am

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

You should provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating Systemy ?
- Is there are error or warning in web server or PHP logs ?
Please use Search before posting and read the Manual

mego
Posts: 3
Joined: Dec 03, 2018 9:21 am

Re: INTERNAL ERROR

Post by mego » Dec 03, 2018 10:07 am

MantisBT; last version
PHP: 7.2
Database: mysql
Web server: apache2
Browser:Google Chrome
Operating System: Ubuntu 18
and about the pre-installation check all are good

mego
Posts: 3
Joined: Dec 03, 2018 9:21 am

Re: INTERNAL ERROR

Post by mego » Dec 03, 2018 11:28 am

atrol wrote:
Dec 03, 2018 9:50 am
The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

You should provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating Systemy ?
- Is there are error or warning in web server or PHP logs ?
when i'm entering the information of the database in that site http://localhost/mantis/admin/install.php and i'm pressing install coming this error

MantisBT; last version
PHP: 7.2
Database: mysql
Web server: apache2
Browser:Google Chrome
Operating System: Ubuntu 18
and about the pre-installation check all are good

atrol
Site Admin
Posts: 7527
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: INTERNAL ERROR

Post by atrol » Dec 03, 2018 1:21 pm

Please use Search before posting and read the Manual

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