Don't receive a email notification when I change the status (for only some stauts)

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Amin
Posts: 26
Joined: Oct 08, 2018 10:42 am

Don't receive a email notification when I change the status (for only some stauts)

Post by Amin » Dec 17, 2018 10:40 am

Hello,
I have problem with email notification.
I don't know why I can't receive an email for all status. I reiceive it only for new, assigned, resloved and closed. And concerning acknoledged and confirmed no mail reiceived.
//$s_status_enum_string = '10:new,20:feedback,30:acknowledged,40:confirmed,50:assigned,80:resolved,90:closed';
I have cheked in account, preferance if Notify on status change is cheked or not.

And I have configured my report configuration like this :

'acknowledged' =>
array (
'reporter' => 1,
'handler' => 1,
'monitor' => 1,
'bugnotes' => 1,
'category' => 1,
'threshold_max' => 0,
),
'confirmed' =>
array (
'reporter' => 1,
'handler' => 1,
'monitor' => 1,
'bugnotes' => 1,
'category' => 1,
'threshold_max' => 0,
),

If someone have an idea please let me know.
Thank you

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