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Changes to reassign_on_feedback function

Posted: Jan 08, 2019 9:18 am
by Asura
Hi,

Wanted to know, is there a way to change the "reassign_on_feedback" feature appearing in "bug_update.php" and "bugnote_add.php" in the way that if a reporter adds a note when the bug is on "Awaiting Customer" status the bug goes to "new" status but not only the reporter of the bug but also the others reporters, i mean i want every user with the Reporter permission level to be able to make a feedback on bugs that they are not the reporter and the feature's loop to work anyway.

I've already investigated a little and i believe the idea is to change in the feature the "reporter_id" by the definition of the reporter permission group or something like that but not sure on how to do that and how can i define the permission group in that case.

Thanks by advance,
Asura.

Re: Changes to reassign_on_feedback function

Posted: Jan 19, 2019 11:46 am
by BrianLowe
Asura wrote:
Jan 08, 2019 9:18 am
Hi,

Wanted to know, is there a way to change the "reassign_on_feedback" feature appearing in "bug_update.php" and "bugnote_add.php" in the way that if a reporter adds a note when the bug is on "Awaiting Customer" status the bug goes to "new" status but not only the reporter of the bug but also the others reporters, i mean i want every user with the Reporter permission level to be able to make a feedback on bugs that they are not the reporter and the feature's loop to work anyway.

I've already investigated a little and i believe the idea is to change in the feature the "reporter_id" by the definition of the reporter permission group or something like that but not sure on how to do that and how can i define the permission group in that case.

Thanks by advance,
Asura.
I also need to know if there is a way for this, if someone could help us that would be great.

Thanks in adavance.
Regards,
Shane.