impossible to receive mails from mantis

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mchauvaux
Posts: 4
Joined: 13 Jul 2019, 12:45

impossible to receive mails from mantis

Post by mchauvaux »

This is my config_inc.

Despite its configuratio that seems correct, mantis doen't send any mail in any circumstance.

Could you help please.

The path for the config_inc.php is : /var/www/html/mantis/config/config_inc.php

$g_hostname = 'localhost';
$g_db_type = 'mysqli';
$g_database_name = 'mantisdb';
$g_db_username = 'mantisuser';
$g_db_password = 'mantis@123#';

$g_default_timezone = 'Asia/Kolkata';
$g_default_language = 'english';
$g_crypto_master_salt = 'ALsNAPCE4i+NVtDiydHRTLJU6OIEJ7LnSoq37dYNF6s=';

$g_allow_signup = ON; //allows the users to sign up for a new account
$g_enable_email_notification = ON; //enables the email messages
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = 'mail.edf-india.com';
$g_smtp_connection_mode = 'ssl';
$g_smtp_port = 465;
$g_smtp_username = 'mantis@edf-india.com';
$g_smtp_password = 'xxxxxx';
$g_administrator_email = 'marc-externe.cheauveaux@enedis.fr'; //this will be your administrator email address
cas
Posts: 1611
Joined: 11 Mar 2006, 16:08
Contact:

Re: impossible to receive mails from mantis

Post by cas »

did you test your instalation with the following script:
http://your_mantis_url/admin/email_queue.php
mchauvaux
Posts: 4
Joined: 13 Jul 2019, 12:45

Re: impossible to receive mails from mantis

Post by mchauvaux »

No, I will try
mchauvaux
Posts: 4
Joined: 13 Jul 2019, 12:45

Re: impossible to receive mails from mantis

Post by mchauvaux »

I just try, I received the following error:

Testing Mail - PROBLEMS SENDING MAIL TO: webmaster@example.com. Please check your php/mail server settings, taking in account that my webmaster address has changed.
cas
Posts: 1611
Joined: 11 Mar 2006, 16:08
Contact:

Re: impossible to receive mails from mantis

Post by cas »

Check out this post:
viewtopic.php?f=3&t=15398
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