I am having two bug tracking system.
Mantis is for customers and exposed to internet. Another internal development ticketing system for internal tracking .
Now I wanted to create a related ticket in the internal ticketing system by calling a API to that system when ever the client create a ticket in Mantis.
How can I achieve this .. please help
webhook from MantisBt
Moderators: Developer, Contributor
Re: webhook from MantisBt
In case the internal system accepts emails, just ensure that for each ticket an email is sent to the internal system. A relative easy way could be to create a mantis plugin that updates the internal system ( whenever needed).