hi,
we do the migration 2.20 to 2.23-4 all seem well
in 2.20 we have blocked the default administrator account and use registered administrator accounts.
after migration in 2.24-3 we've lost access to our personal administrator accounts
luckily we have a snapshot of the vm to restore the old version
can you help me
thanks
Nicolas
2.20 to last version - lost administrators access
Moderators: Developer, Contributor
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- Posts: 2
- Joined: 01 Oct 2020, 13:26
2.20 to last version - lost administrators access
Mantis 2.20
OS : CENTOS 7
PHP: 5.6.40
postgresql : 9.4.5
OS : CENTOS 7
PHP: 5.6.40
postgresql : 9.4.5
Re: 2.20 to last version - lost administrators access
Open your database with phpmyadmin or similar tool and open the matis_user_table.
Look up the user-id and ensure it has access_level 90
Next set the password value to : 63a9f0ea7bb98050796b649e85481845
Now you can login with the user-id and the password would be : root
Of course you need to change that asap
Look up the user-id and ensure it has access_level 90
Next set the password value to : 63a9f0ea7bb98050796b649e85481845
Now you can login with the user-id and the password would be : root
Of course you need to change that asap
-
- Posts: 2
- Joined: 01 Oct 2020, 13:26
Re: 2.20 to last version - lost administrators access
hi,
Thanks for your help.
I found the problem myself, quite simply ldap authentication was active while by default
After modification we switch to local authentication. everything works nickel,
have a good week
bravo again for your work
Nicolas
Thanks for your help.
I found the problem myself, quite simply ldap authentication was active while by default
After modification we switch to local authentication. everything works nickel,
have a good week
bravo again for your work
Nicolas
Mantis 2.20
OS : CENTOS 7
PHP: 5.6.40
postgresql : 9.4.5
OS : CENTOS 7
PHP: 5.6.40
postgresql : 9.4.5