Email works, but no email notifications

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ron2381
Posts: 6
Joined: 29 Dec 2020, 00:03

Email works, but no email notifications

Post by ron2381 »

Email works. New users get signup emails. But they don't get any email notifications on new bugs or status changes. As far as I know I have all the right boxes check but nothing. This appears in the .log file

Code: Select all

UTC RECIPIENT email_api.php:443 email_collect_recipients() Issue = #138, drop @U4 (pref email_on_resolved off)
Which I guess means some notification setting is off, but I can't figure out why?
cas
Posts: 1586
Joined: 11 Mar 2006, 16:08
Contact:

Re: Email works, but no email notifications

Post by cas »

Look @ this issue:
https://www.mantisbt.org/bugs/view.php?id=23423
So now you know where to look. Check out the settings.
go to:
Manage
Manage configuration
E-Mail configuration
ron2381
Posts: 6
Joined: 29 Dec 2020, 00:03

Re: Email works, but no email notifications

Post by ron2381 »

I have all those set:

https://www.dropbox.com/s/mkfjt5hubkjns ... l.png?dl=0

I still get that in the logs and no email is sent. I must be missing something.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email works, but no email notifications

Post by atrol »

Check email settings on page "My Account" > "Preferences"
Please use Search before posting and read the Manual
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