Sending email on new issue doesn't work

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El_Greg
Posts: 47
Joined: 27 Apr 2006, 07:20
Location: FRANCE

Sending email on new issue doesn't work

Post by El_Greg »

Hello All,

My Mantis doesn't send an email to the manager when a new bug is reported... I don't understand why... can someone help me ?
I have checked the log of my SMTP server and in the particular case of a new bug, I cannot see the mail in the file.
In all of the other cases, when a bug is assigned, or when a note is added, the mail is send by Mantis and visible in the SMTP log file.

Is there a parameter I missed ?

Thanks in advance for your help,

My mantis version : 1.0.6
vzw614
Posts: 143
Joined: 15 May 2008, 14:59

Re: Sending email on new issue doesn't work

Post by vzw614 »

Have you checked the other posts about emails not working? There seems to be a new one at least once a day.

What version of mantis are you running? There was a bug in 1.1.2 that caused emails for new issues to stop working. Check my other posts and you will find a link to the patch that fixes that issue.

If you are running a different version of mantis check my other posts to see how to test your email and what needs to be set in your config file.
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