New bug email notification not being sent

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cyberdinn
Posts: 3
Joined: Sep 06, 2005 4:09 am

New bug email notification not being sent

Post by cyberdinn »

Hi,

When a new bug is declared into mantis, I would like that the project manager receive an email notification so he can assign the bug to a developer to resolve the issue.

At the moment, email notification are well being sent when we change a bug status , add a note , etc.. it works well ! but no mail are sent when a new bug is declared !
How can I do that ?
What conditions are needed ?

Thanks in advance.

cyberdinn
Posts: 3
Joined: Sep 06, 2005 4:09 am

Post by cyberdinn »

Do i'm the only one with this problem ?

cyberdinn
Posts: 3
Joined: Sep 06, 2005 4:09 am

Post by cyberdinn »

I've found the solution myself.

In the configuration file (config_inc.php) add the two following lines :

$g_notify_flags['new']['threshold_min'] = MANAGER;
$g_notify_flags['new']['threshold_max'] = MANAGER;

thraxisp
Developer
Posts: 509
Joined: Feb 13, 2005 10:38 pm
Location: Ottawa, Canada
Contact:

Post by thraxisp »

With 1.0.0rc1, you can do this in the GUI from Manage -> Manage Configuration -> Email Notifications.
--
Glenn Henshaw Logical Outcome Ltd.
Mantis developer and user w: http://www.logicaloutcome.ca

odie3
Posts: 3
Joined: Sep 20, 2005 4:23 pm

Post by odie3 »

So, if I go to the area [Email Notifications] and have my view to all Projects, then I check each option for Admin, Manager, Dev - they will then get emails for each change?


Edit:
Okay, I updated to rc2 - no help for me.

Emails I get:
New user registered and my own actions when I turned on $g_email_receive_own.

When I was adding notes a Dev told me he got emails for each test note that I added [which was a lot]. However, the ones he adds or real bug changes I get nothing .

I have all my profile settings for emails set to any. I have all the checked boxes checked in the New Manage Email Section [did that in rc1 too]. Which I think everyone should be getting emails on any change.

I even made a new Admin Account for me - still nothing. Mantis Email Hates Me I think!

I still can not find this email logging file....

odie3
Posts: 3
Joined: Sep 20, 2005 4:23 pm

Post by odie3 »

Okay, I am thinking I have it setup wrong but for the life of me I can not figure it out.

It seems that if I add a issue myself, I will get emails.

If I start monitoring a bug, I will get emails.

If a new bug is added I do NOT get a email and nothing after that unless I start to monitor it.

So, I thought that you could get auto-emailed on new bugs and I though I could force members to get emails even if they where not monitoring them. Or am I wrong and nuts?

javatopia

[1.0.0RC2] Same Problem with Email

Post by javatopia »

Hello,

I have the same problem with email notification in my installation, which was an upgrade from 0.18.3 to 1.0.0RC2. 0.18.3 worked great for email, always sending when new bugs were added. 1.0.0RC2 doesn't seem to send emails when a new bug is issued. I am the admin on all projects in my database.

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