Mantis Bug Tracker - Forums

Hi all,

when a reporter is posting a new problem my developer (me, extra-dev-account) is not notified.
Have i forgotten a setting?
"My Account - Preferences - Email on New" is checked for all.

v0.19.2, Language setting is german

regards
Michael

Have you looked at the $g_notify_flags settings? See http://manual.mantisbt.org/manual.confi ... .email.php and http://manual.mantisbt.org/manual.custo ... ations.php

I saw these settings but don't understand them ().
Because when these settings are off, why are the settings enabled, which the user can set to on ("My Account - Preferences - Email on New")?
The setting is not working, so a registered user thinks it is a bug in mantis.


Perhabs you can tell me what settings i have to add, so a user (developer) will be notified about new bugs if he enabled this option.

Thanks
Michael

If you let me know what you want to do, I can send you the appropriate parameters to add to your config_inc.php file.

On the first manual page, there is a desciption of how the notification receiver list is created. The user settings only server to filter (e.g., stop) notifications from reaching a particular user. The second manual page has some examples.

What you probably want to add is

I am the developer and the administrator.
I want to be notified of all problems which my customers (reporter) post, so i must not log in every hour into mantis to look for messages, only when a problem was posted.
Perhabs i am on a wrong way, but this is my idea at this time.

Michael

My experience with the email notifications is this (to hopefully help others out).

I could get an email from the admin/check page and I could also get one when I sent reminders, but I never got notified of events until I changed this in the config_inc.php file:

$g_default_notify_flags = array('reporter' => ON,
'handler' => ON,
'monitor' => ON,
'bugnotes' => ON,
'threshold_min' => ANYBODY,
'threshold_max' => NOBODY);

The key was I had to set the threshold_min to ANYBODY (its default is NOBODY).

Once I did that, I started getting notifications, and can now tailor it to fit what I need.

$g_default_notify_flags = array('reporter' => ON,
'handler' => ON,
'monitor' => ON,
'bugnotes' => ON,
'threshold_min' => ANYBODY,
'threshold_max' => NOBODY);

The key was I had to set the threshold_min to ANYBODY (its default is NOBODY).

this is the solution. but don't forget to set the projects to private, otherwise every user get the e-mail.

This will send messages about everything to everybody listed on the project.