Hi everyone,
I have a problem on the new Mantis 2.5.1.
I configured my Mantis in order to send mail to my user.
When I had a note to a bug, I receive in my email box the notification
But when I check out the php_error.log file I see some error message:
[27-Nov-2017 13:57:18 UTC] 2017-11-27 13:57 UTC MAIL email_api.php:1092 email_owner_changed() Issue #3861 is assigned to @U217 instead of @U216.
[27-Nov-2017 13:57:18 UTC] 2017-11-27 13:57 UTC MAIL email_api.php:1386 email_send() ERROR: Message could not be sent - Erreur SMTP : les destinataires suivants sont en erreur : root@localhost: <root@localhost> recipient rejected
Do someone have a solution please ?
Babu
Email problem
Moderators: Developer, Contributor
Re: Email problem
Your user has an invalid e-mail, probably.
Check on your users account and change to a valid e-mail.
Check on your users account and change to a valid e-mail.
Re: Email problem
One of your users has set his email address to "root@localhost".
Email can't be send to this adress, so you get the error.
Change the account settings of this user (I assume it's the administrator user)
Email can't be send to this adress, so you get the error.
Change the account settings of this user (I assume it's the administrator user)
Re: Email problem
Sorry I got also two other error in my php_error.
These error are:
-------------------------------------------------------------------------------
[28-Nov-2017 15:51:13 UTC] 2017-11-28 15:51 UTC MAIL email_api.php:1228 email_send_all() Server not responding for 5 seconds, aborting
------------------------------------------------------------------------------------------
[28-Nov-2017 15:46:05 UTC] 2017-11-28 15:46 UTC MAIL email_api.php:1386 email_send() ERROR: Message could not be sent - Erreur SMTP : données incorrectes.Erreur du serveur SMTP : DATA END command failed
These error are:
-------------------------------------------------------------------------------
[28-Nov-2017 15:51:13 UTC] 2017-11-28 15:51 UTC MAIL email_api.php:1228 email_send_all() Server not responding for 5 seconds, aborting
------------------------------------------------------------------------------------------
[28-Nov-2017 15:46:05 UTC] 2017-11-28 15:46 UTC MAIL email_api.php:1386 email_send() ERROR: Message could not be sent - Erreur SMTP : données incorrectes.Erreur du serveur SMTP : DATA END command failed
Re: Email problem
Sorry I got also two other error in my php_error.
These error are:
-------------------------------------------------------------------------------
[28-Nov-2017 15:51:13 UTC] 2017-11-28 15:51 UTC MAIL email_api.php:1228 email_send_all() Server not responding for 5 seconds, aborting
------------------------------------------------------------------------------------------
[28-Nov-2017 15:46:05 UTC] 2017-11-28 15:46 UTC MAIL email_api.php:1386 email_send() ERROR: Message could not be sent - Erreur SMTP : données incorrectes.Erreur du serveur SMTP : DATA END command failed
------------------------------------------------------
When I tried last time to send mail, it was working well, but suddenly mantis was not sending mail in order to notify changment in the bug status. Moreover, when I tried to connect to mantis, the page was always loaded. Do you know what could be the source of this error??
Thanks
These error are:
-------------------------------------------------------------------------------
[28-Nov-2017 15:51:13 UTC] 2017-11-28 15:51 UTC MAIL email_api.php:1228 email_send_all() Server not responding for 5 seconds, aborting
------------------------------------------------------------------------------------------
[28-Nov-2017 15:46:05 UTC] 2017-11-28 15:46 UTC MAIL email_api.php:1386 email_send() ERROR: Message could not be sent - Erreur SMTP : données incorrectes.Erreur du serveur SMTP : DATA END command failed
------------------------------------------------------
When I tried last time to send mail, it was working well, but suddenly mantis was not sending mail in order to notify changment in the bug status. Moreover, when I tried to connect to mantis, the page was always loaded. Do you know what could be the source of this error??
Thanks