Report Showing Resolved By User

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stevenrlp
Posts: 4
Joined: 28 Oct 2018, 21:21

Report Showing Resolved By User

Post by stevenrlp »

Hi,

I have to build a SLA report for work and I need to somehow show by what user a bug was resolved by.
So I need to see the date submitted, the due date (automatically set based on a plugin I kind of made/altered), the resolved date (Last Update) and then i need to see the user it was closed by.

is it possible to do it with a simple edit here or there or do I have to go and do some crazy SQL report to join this and that to get what I need?

I can get all i need as default from the View Issues page apart from the Resolved by User so it would be super if i can just add a column there with this.

anyone got any ideas??

thanks for your help...

MantisBT Ver: 2.18.0
atrol
Site Admin
Posts: 8398
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Report Showing Resolved By User

Post by atrol »

stevenrlp wrote: 28 Oct 2018, 21:36 I can get all i need as default from the View Issues page apart from the Resolved by User
Is this the "Assigned To" user in your workflow? If so, goto page My Account > manage columns and add "handler_id" to the list of "View Issues Columns"
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stevenrlp
Posts: 4
Joined: 28 Oct 2018, 21:21

Re: Report Showing Resolved By User

Post by stevenrlp »

Maybe that is the solution then, I guess that I could manage it via the Assigned to User field. Not the best solution but I guess that will work :)
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