Hi,
is there a way to close the resolved tickets after a certain number of days from the solution?
Thank you very much
Claudio
Automatic closing of resolved tickets
Moderators: Developer, Contributor
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- Posts: 4
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Re: Automatic closing of resolved tickets
I'm investigating that too. Found this:
https://github.com/mantisbt-plugins/TriggerClose
https://github.com/mantisbt-plugins/TriggerClose
Re: Automatic closing of resolved tickets
Thank you, I'll try it.
cld
cld
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- Joined: 18 Nov 2018, 07:03
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Re: Automatic closing of resolved tickets
Been facing the same issue recently. Tried Marco Wobben's link and it worked. Thanks!
Re: Automatic closing of resolved tickets
Trigger close doesnt work on 2.18.0 version.
How did you make it? can you explain it please?
I need trigger close
How did you make it? can you explain it please?
I need trigger close
Re: Automatic closing of resolved tickets
The plugin is not yet compatible with version 2.x of mantis.
In triggerclose.php you would find a statement about the minimum version which is currently set to 1.2.0
You can try to change this to 2.18.1 and then it might work if the code uses is still compliant
In triggerclose.php you would find a statement about the minimum version which is currently set to 1.2.0
You can try to change this to 2.18.1 and then it might work if the code uses is still compliant
Re: Automatic closing of resolved tickets
Thank you cas,
I found this, it's working on 2.x.
https://github.com/fmancardi/mantis-tri ... isbt_2.x.y
I found this, it's working on 2.x.
https://github.com/fmancardi/mantis-tri ... isbt_2.x.y