Hello,
when I change the status of a case to Resolved, system requires to define a set of fields.
How to remove from this set the Resolution field?
Thanks in advance
Selecting required fields on resolve a case
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Re: Selecting required fields on resolve a case
Think you are referring to certain custom fields. That is set within the definition of the custom field. So review the definition and adjust accordingly
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Re: Selecting required fields on resolve a case
Thanks for your answer.. but no.
I want to hide system fields like 'Resolution' that I don't want to fill.
See attached file.
BR
I want to hide system fields like 'Resolution' that I don't want to fill.
See attached file.
BR
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Re: Selecting required fields on resolve a case
In that case set in core/config_inc.php the following setting:
$g_bug_resolution_fixed_threshold = OPEN;
This should do the trick
$g_bug_resolution_fixed_threshold = OPEN;
This should do the trick