Internal Application Error

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ctl_erp_support
Posts: 7
Joined: 02 Mar 2021, 03:53

Internal Application Error

Post by ctl_erp_support »

Hi,

Our mantis versions is below.
MantisBT Version 2.25.2
Schema Version 211
PHP Version 7.2.24
Database Driver mysqli
Database Version 8.0.26

When we click Apply Filter button in View Issues tab, Internal Application Error is displayed.
We cannot use the mantis after this error. We have to clear the browsing history and cache to use again,

Please advise us how to resolve this problem?
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Internal Application Error

Post by atrol »

You can check your webserver and PHP logs for errors and warnings.
There you should find some more details about the internal error.
Please use Search before posting and read the Manual
ctl_erp_support
Posts: 7
Joined: 02 Mar 2021, 03:53

Re: Internal Application Error

Post by ctl_erp_support »

thanks @atrol.

We found that json_encode() function is not defined.

After installing php-json, there is no error
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Internal Application Error

Post by atrol »

Thanks for providing feedback.

It's recommended to run the admin/check/index.php script after installation or upgrade.
I implemented the php-json check in 2.25.0 https://www.mantisbt.org/bugs/view.php?id=26974

I recommend to run it now, as you might get some more errors or warnings.
Please use Search before posting and read the Manual
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