The version 2.25.2 is very slow!

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duongnvm
Posts: 37
Joined: 19 May 2010, 07:26

The version 2.25.2 is very slow!

Post by duongnvm »

Personally, I find that version 2.25.2 is very slow in handling tasks with assigned problem handlers.
As in the problem reporting function, if there is a handler assignment ==> Processing is very slow.
As in the issue detail page, doing the assignment of handler ==> Processing is very slow.
cas
Posts: 1642
Joined: 11 Mar 2006, 16:08
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Re: The version 2.25.2 is very slow!

Post by cas »

Like I mentioned earlier, how is the mailhandling defined? This is quite often the RC for such issues.
Heisenbug_49
Posts: 5
Joined: 18 Jul 2022, 07:42

Re: The version 2.25.2 is very slow!

Post by Heisenbug_49 »

Hi everyone,

Same problem here. I'm particularly experiencing very slow response when using a custom plugin which is doing loads of database queries (that plugin worked like a charm with Mantis 2.21). However, when I disable that plugin, Mantis is still very slow doing basic things (such as adding notes or editing fields).

Note that I have already disabled email notifications. Any other idea ?

Thanks in advance.
Code, or do not, but there is no try... :mrgreen:
cas
Posts: 1642
Joined: 11 Mar 2006, 16:08
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Re: The version 2.25.2 is very slow!

Post by cas »

You could try the latest version 2.25.5
Heisenbug_49
Posts: 5
Joined: 18 Jul 2022, 07:42

Re: The version 2.25.2 is very slow!

Post by Heisenbug_49 »

cas wrote: 18 Jul 2022, 12:32 You could try the latest version 2.25.5
Thanks, I'm already into it. It's my last resort. :lol:
Code, or do not, but there is no try... :mrgreen:
Heisenbug_49
Posts: 5
Joined: 18 Jul 2022, 07:42

Re: The version 2.25.2 is very slow!

Post by Heisenbug_49 »

cas wrote: 18 Jul 2022, 12:32 You could try the latest version 2.25.5
Unfortunately, the upgrade from 2.25.2 to 2.25.5 did not succeed entirely. I can still access Mantis but I can't complete step 5 of the upgrade. I'm getting the following PHP error:

Code: Select all

Fatal error: Uncaught Error: Call to a member function Param() on boolean in /var/www/mantis/core/classes/DbQuery.class.php:456
...
Any ideas ?
Code, or do not, but there is no try... :mrgreen:
cas
Posts: 1642
Joined: 11 Mar 2006, 16:08
Contact:

Re: The version 2.25.2 is very slow!

Post by cas »

Is that including the custom function?
If so, I would deactivate that one and try again.
If not,check the Mantis bug site.
Heisenbug_49
Posts: 5
Joined: 18 Jul 2022, 07:42

Re: The version 2.25.2 is very slow!

Post by Heisenbug_49 »

I tried to disable all my plugins and remove my custom_functions_inc.php but I'm still getting the same error.
Code, or do not, but there is no try... :mrgreen:
cas
Posts: 1642
Joined: 11 Mar 2006, 16:08
Contact:

Re: The version 2.25.2 is very slow!

Post by cas »

So if you get the message in "vanilla" Mantis installation, you should file a bug report @ https://mantisbt.org/bugs/view_all_bug_page.php
Please make sure to also list your environment while reporting the issue such as OS, PHP version & database
Heisenbug_49
Posts: 5
Joined: 18 Jul 2022, 07:42

Re: The version 2.25.2 is very slow!

Post by Heisenbug_49 »

Heisenbug_49 wrote: 18 Jul 2022, 15:19
Unfortunately, the upgrade from 2.25.2 to 2.25.5 did not succeed entirely. I can still access Mantis but I can't complete step 5 of the upgrade. I'm getting the following PHP error:

Code: Select all

Fatal error: Uncaught Error: Call to a member function Param() on boolean in /var/www/mantis/core/classes/DbQuery.class.php:456
...
I've tried everything regarding this error and I'm putting it aside for now. My main problem being why 2.25.2 is so slow. So I decided to take a step back and start over. Here's what I did:
  • cloned my production environment
  • upgraded each minor version from 2.21.2 to 2.25.0:
    • 2.22.0 => Unchanged performance
    • 2.23.0 => Degraded performance
    • 2.24.0 => Worsened performance
    • 2.25.0 => Worsened performance
So now I'm searching the changelogs for something that could've slowed down Mantis between 2.22.0 and 2.23.0. The root cause has to be lying here somewhere...

Could it be due to the upgrade of ADOdb ?
Code, or do not, but there is no try... :mrgreen:
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