I can't export all incidents to Excel

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cristhiang
Posts: 2
Joined: 14 May 2023, 15:57

I can't export all incidents to Excel

Post by cristhiang »

Hello.

Recently at work I was assigned to maintain our incident platform. We have a problem at the moment and it is that we cannot export all the incidents in a single action when the amount exceeds more or less 7000 incidents, giving us an error that the page is temporarily not working.

This happens when we are going to export to excel with the options: Export to CSV, Export to Excel.

We have reviewed the logs and the warning we have is that:

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 15331394 bytes) in Unknown on line 0, referer: http://XX.XXX.XX.XX/mantisApp/view_all_bug_page.php


MantisBT version 1.2.15
Scheme version 183
PHP VERSION: 5.4.16

Thank you.

Note: This is a translation.
atrol
Site Admin
Posts: 8423
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: I can't export all incidents to Excel

Post by atrol »

You can increase PHP memory_limit setting to fix it https://www.php.net/manual/en/ini.core. ... mory-limit
Please use Search before posting and read the Manual
cristhiang
Posts: 2
Joined: 14 May 2023, 15:57

Re: I can't export all incidents to Excel

Post by cristhiang »

Hi!

It's really works.

Thanks.
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