Notification for ALL activity to list of email addresses

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Mickoloh
Posts: 2
Joined: 27 Sep 2024, 15:24

Notification for ALL activity to list of email addresses

Post by Mickoloh »

All,

I have scoured docs, but I still haven't found what I'm looking for (kinda like U2).

I seem to remember having the ability to, in the config_inc.php file, specify one or more email addresses that would get notified of every ticket-related activity (new, edit, resolve, close, onion soup). I can't remember/figure out how to do that now. Short story slightly longer - I have a user who insists on getting a notification for every single activity taken in our Mantis installation. This user is NOT an admin.

Is this a thing that can be done? Thank you in advance!
atrol
Site Admin
Posts: 8462
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Notification for ALL activity to list of email addresses

Post by atrol »

Mickoloh wrote: 27 Sep 2024, 15:28I have a user who insists on getting a notification for every single activity taken in our Mantis installation.
Bored guy with a lot of free time? :wink:

As hardly anyone else with the same access level wants it, you have to introduce a new access level and assign this access level to this user.
After that, you can use the page Manage > Configuration > E-mail Configuration and enable all check-boxes for this access level in section "Any user with access level "
Please use Search before posting and read the Manual
Mickoloh
Posts: 2
Joined: 27 Sep 2024, 15:24

Re: Notification for ALL activity to list of email addresses

Post by Mickoloh »

atrol wrote: 27 Sep 2024, 16:02
Mickoloh wrote: 27 Sep 2024, 15:28I have a user who insists on getting a notification for every single activity taken in our Mantis installation.
Bored guy with a lot of free time? :wink:
...you have NO idea...but sometimes, as juvenile and immature as it seems, malicious compliance has its points...
atrol wrote: 27 Sep 2024, 16:02 As hardly anyone else with the same access level wants it, you have to introduce a new access level and assign this access level to this user.
After that, you can use the page Manage > Configuration > E-mail Configuration and enable all check-boxes for this access level in section "Any user with access level "
Ah! I will try this! Thank you so much! For my own sanity reasons though, am I remembering correctly that there _used_ to be such a $g_* variable available for this purpose - perhaps in 1.1.x or even 1.0.x?
atrol
Site Admin
Posts: 8462
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Notification for ALL activity to list of email addresses

Post by atrol »

Mickoloh wrote: 27 Sep 2024, 16:44 For my own sanity reasons though, am I remembering correctly that there _used_ to be such a $g_* variable available for this purpose - perhaps in 1.1.x or even 1.0.x?
Still there and usable, suspect you mean $g_notify_flags.
For most users, the UI is the easier way, especially if you want to set options different in different projects.
Check admin guide https://mantisbt.org/docs/master/en-US/ ... nfig.email
Please use Search before posting and read the Manual
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