Locked out of Administrator account

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natel
Posts: 2
Joined: 06 Feb 2025, 21:35

Locked out of Administrator account

Post by natel »

The only administrator is not available for our MantisBT 2.26.1 instance and we have no access to the email for the administrator. Is there a way to change the administrator or add an administrator in this situation?
atrol
Site Admin
Posts: 8504
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Locked out of Administrator account

Post by atrol »

There is column access_level in database table mantis_user_table.
Set the value of an existing user to 90.
Please use Search before posting and read the Manual
natel
Posts: 2
Joined: 06 Feb 2025, 21:35

Re: Locked out of Administrator account

Post by natel »

Thank you! It worked and we are back in control of our environment. :D
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