Email Reporting Plugin Setup HOWTO

[jd_rh]

STARTTLS has nothing to do with PHP

It more likely that you're not running the most recent version of EmailReporting
Which version of MantisBT are you running?
Which version of EmailReporting are your running?

We're pretty far behind.

MantisBT Version 1.2.16
Email Reporting 0.8.4

I guess I will get to work on upgrading Manits, and then EmailReporting

[SL-Gundam]

EmailReporting 0.9.0 added the STARTTLS option so thats why your missing it. It also fixed a lot of issues with IMAP, Encryption and Exchange mail servers

You can run EmailReporting v0.9.3.1 on your current version
EmailReporting v0.10.0 and later version all require MantisBT 1.3.x and later
See here http://www.mantisbt.org/wiki/doku.php/m ... quirements

For your current MantisBT version EmailReporting v0.9.x is required

I suggest upgrading EmailReporting to 0.9.3.1 first. Upgrading everything else will take more time so this way you can at least fix the immediate issue

[triumphse]

hey there! i would like to know which information mantis want to get to create a valid ticket by email reporting.

[SL-Gundam]

A minimum would be a subject and description.

[Joselyne]

Hello,

I've tried as you said:
Created a .sh file in which i put the two lines:
# !/bin/bash
/path/to/php/bin/php /path/to/plugins/EmailReporting/scripts/bug_report_mail.php

where /path/to/php/bin/php is C:\xampp\php\php.exe and defined the 2nd path.

But when I execute the file, it seems to open the file containing the lines and not giving the output as desired.
Do you have an idea?

Im using Windows.
Thanks